Unexplained recurring account balance decrease
My main checking account opened up with a nearly $5,000 decrease that when I closed it the day prior. It turned many of my line-item entry balances (on the far right of the ledger detail) to red (negative). I searched the history and it persisted back into 2016! So, I restored my file from a backup file (my own backup file not the auto-quicken backup (because THAT didn't work). The restored file was correct (about $3,500 BLACK. I went ahead and updated all my accounts with the one-step download and reconciled my account, saved a back up and synced to the cloud as part of the closing of the file. Next day, I call up the file and it comes up correct then a few seconds later I see a little flicker on the screen like the program is doing something and BOOM, the dreaded $4,957.47 reduction in my account balance returns. It keeps happening to me. I can't find any $4,957.47 entry and the red balances show up in multiple balance cells into the history as if a bunch of negative entries were inserted over the last few years. I'm guessing this new sync feature is corrupting the data in my one file. BYW, I have about 20 accounts on my Quicken and it is only screwing up my main checking account. HELP!!!
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