Ally Bank Connection

KCA_606
KCA_606 Quicken Windows Subscription Member ✭✭
edited January 2022 in Download, Add/Update Accounts (Windows)
I deactivated my Ally Bank connection due to an issue with the download after the latest Quicken update. When I try to re-setup the online connection, I can't get past the "Search for your Financial Institution" page. Any suggestions?

Answers

  • Quicken Jade
    Quicken Jade Quicken Windows Subscription Alumni ✭✭✭✭
    Hi @KCA_606, I'm sorry to hear that you're experiencing this issue. When you search for Ally Bank, try searching AllyBank with no space and see if that comes up and allows you to re-establish the connection. I hope this helps!
  • KCA_606
    KCA_606 Quicken Windows Subscription Member ✭✭
    Hi, Jade. Both typing in Ally and AllyBank bring up the AllyBank icon and website, but once I click on Next, the screen goes back to the "Search for your Financial Institution" page.
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