CC-501 USAA and Victory Capital [Edited]

Question

Been getting CC501 errors for USAA Savings Bank and Victory Capital (successor to USAA Management Services) for over a week.  Any ideas what's going on here?

Quicken Anja · Answer

Hello @cicampbell76,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Could you please navigate to Help > Report a Problem and submit all of your log files so we can further investigate this?

Thank you!

cicampbell76 · Answer

Jared - thanks. No neither is a mortgage accounts. One is credit card, the other is money market account. They used to work, but not now

Quicken Jared · Answer

Hello cicampbell76,

I know that errors connecting to online banking services can be frustrating. By chance, are any of these accounts mortgages? The following thread may be of interest to you: https://community.quicken.com/discussion/7899473/ongoing-12-18-21-mortgage-accounts-cc-501-555-155-or-ccclient-203#latest.

Thanks,

Quicken Jared