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Unable to connect to Capital One Error Message CC-501

jlaureano0615

I cannot connect my Capital One accounts. Every time I try to I get the error message CC-501.

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donas773

I am having the same problem and have had this problem for over a week

Quicken Jasmine

Hi @jlaureano0615 and @donas773,

Thank you for contacting the community, I am sorry that you are experiencing this issue.

We do have an ongoing alert regarding this error message occurring with Capital One. I have attached a link to the alert where you can continue to see updates on this error and any resolutions found. I suggest bookmarking this error by clicking the flag located next to the title.

https://community.quicken.com/discussion/7900427/ongoing-12-21-21-capital-one-cc-901-501-or-prompt-to-re-authorize-accounts#latest

Thank you for your continued patience and support as we work towards a resolution.
Quicken Jasmine

mspacbell

I too am having this error.....what is the status of the correction? This sure seems to be taking a long time.

fcnljr

Me too...haven't been able to connect for several days now.