OL 220 A error msgs when trying to download transactions from NBKC bank

I fought through this problem around this time last year(2020)...and into the first part of 2021. I've tried all 'help' scenarios, contacted the bank directly... etc.,e tc.... nothing resolved issue. I've bounced back/forth on failing immediately when starting the update, getting the 'updating financial institution..' msg...then failing.. and even getting the pdate to run successfully. Last successful run was 12/22....and been trying multiple times daily since to no avail. Noticed several banks were having problems in the discussion board/topics...but this bank was not included in the list. Hopefully i can get some help here for a resolution....thx.

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