My quicken isn't downloading my complete information from my CU

My downloads are not including complete information like they used to. No ck numbers and no classifications (often).
To add to my stress I got a message today. "Quicken alert: You've set up an account with this phone number. Please use this link to verify:

https://services.quicken.com/v/82758678628809988/1012909054/0

The phone number at the top of the message is not my phone number. Is someone trying to get into my account(s)? I'm a senior.

Answers

  • bellhull said:
    My downloads are not including complete information like they used to. No ck numbers and no classifications (often).
    To add to my stress I got a message today. "Quicken alert: You've set up an account with this phone number. Please use this link to verify:

    https://services.quicken.com/v/82758678628809988/1012909054/0

    The phone number at the top of the message is not my phone number. Is someone trying to get into my account(s)? I'm a senior.
    Hello bellhull,

    I am sorry that you are experiencing these difficulties, and I know that changes in the downloading and updating processes can be confusing. I want to thank you for taking the time to bring these matters to the Quicken Community. 

    As far as your downloads are concerned,  I would need some additional information regarding this before I can say anything further. What banking institutions are you working with? Does this seem to affect more than one account?

    Would you have set up your account under another individual's phone number? I want to rule that out before we jump to any conclusions about someone tampering with your information.

    Thanks,

    Quicken Jared 


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