OL-362-A Citi personal Wealth

Brad2

Recently, I started getting OL-362-A when trying to sync with Citi personal Wealth. Resetting seemed to work but then same error when attempting to sync a second time.

Quicken Jade

Hello @Brad2, I'm sorry to hear that you're experiencing this issue and for any inconvenience it may have caused. Please visit this FAQ and follow the steps to resolve this error https://www.quicken.com/support/message-when-using-online-services-ol-362

Typically, this issue usually occurs when account information is out of sync with the bank server. The information can become out of sync for a number of reasons. Let me know if these steps resolve your issue, thanks!
- Quicken Jade

Quicken Jade

Hello @Brad2, I'm sorry to hear that you're experiencing this issue and for any inconvenience it may have caused. Please visit this FAQ and follow the steps to resolve this error https://www.quicken.com/support/message-when-using-online-services-ol-362

Typically, this issue usually occurs when account information is out of sync with the bank server. The information can become out of sync for a number of reasons. Let me know if these steps resolve your issue, thanks!
- Quicken Jade

Brad2

Deactivating then setting up again fixed it. Thanks!

Quicken Alyssa

@Brad2,

So happy to hear that the steps provided helped you to resolve the issue!

If you have any questions or concerns in the future, don't hesitate to reach back out! 

Thank you!




Quicken Alyssa