Can't download transactions from Provident Credit Union

jtenglish
jtenglish Quicken Mac Subscription Member ✭✭
edited January 2022 in Download, Add/Update Accounts (Mac)
Receiving this error when trying to download from Provident Credit Union

Retry. SUB_ERROR_CODE: 519 SESSION_FAILED_519null
Please verify that you can connect to your bank and navigate until you can see your most recent transactions.

I can successfully login into their website.
Using Provident Credit Union-Web Connect
Quicken Mac 6.5
New data file, created yesterday and stored on local SSD
No successful downloads from this bank
All other institutions work as expected.

Comments

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    jtenglish said:
    Receiving this error when trying to download from Provident Credit Union

    Retry. SUB_ERROR_CODE: 519 SESSION_FAILED_519null
    Please verify that you can connect to your bank and navigate until you can see your most recent transactions.

    I can successfully login into their website.
    Using Provident Credit Union-Web Connect
    Quicken Mac 6.5
    New data file, created yesterday and stored on local SSD
    No successful downloads from this bank
    All other institutions work as expected.
    Hello jtenglish,

    Thank you for reaching out to us about this, and I apologize that you are experiencing this error message. Your report about the issue has been noted and the information will be passed along.

    Thanks,

    Quicken Jared 
This discussion has been closed.

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