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Synchrony and Sam's

John21

I have to log into Synchrony via Sam's and download. It is downloading current year transaction as a 2022 transaction. Then says nothing to reconcile. I hate Synchrony.

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Comments

Quicken Alyssa

@John21,

Thank you for taking the time to report the issues you are having here in the Community.

Synchrony is known to be troublesome and I am sorry that you are experiencing that first hand. As you seem to already know, the information is being sent over that way by the bank. You will have to manually change the dates on the transactions that came in that way. Luckily it is now 2022, so hopefully, this won't continue to be an issue.

For further assistance with this issue, you will have to contact Synchrony to report the issue through them.

Quicken Alyssa