Downloads from Citibank

djm1 Member
The payee name in the download file has abbreviated name for example -HC verses House cleaning inc - is this a quicken issues or a setting i need to change or a citibank issue. any help would be greatly appreciated


  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @djm1

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. For this particular instance, I would recommend checking the memorized payee list to ensure that the payee name is listed correctly. If it is not correct, please change it to the correct information. If it is correct, check the box that says "lock" and "Never auto-categorize". A visual example is below. 

    For instructions and more information regarding memorized payees please visit the link below.

    Hope this helps. Please let us know of any other questions or concerns. 

    -Quicken Paloma
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