Why does quicken generate the wrong balance after a transaction update.
Hi, I am new to this new quicken. However I have been using quicken for over 20 years....but just manually. Manually reconciling my accounts down to the penny. I just bought a new quicken deluxe. Setup went well...UNTIL...I did the first transaction update from my bank. Amazingly the ending balance from the previous month was wrong...by over $4000 !!!! I have over 15 years of data in this register and I cannot go back and find the needle in that haystack. So I started all over....and the same thing happened. When I did my transaction update the balance was wrong....AGAIN. So for my money.....having a subscription is a waste of my time and money. What is going on? My old data was correct down the penny....for years.....now with one update it is all messed up. And the several hours of time wasted trying to fix this....I quit. I am going back to manual updating and manual reconciling and cancel my subscription as soon as possible. I apologize for this rant....but it is very frustrating. I had high hope for saving time using this new version of quicken....but not so much now. Does anyone have any fix for this?Thank you.