BB&T Credit Card charges downloading as payments and payments downloading as charges
My bank, BB&T is in the process of merging with Suntrust and becoming Truist Bank. I am having trouble downloading my credit card transactions into Quicken. When I download them the Credit Card Charges show up as Payments and the Payments I have made are showing up as Charges. I am downloading from the bank website. This started about a month ago. I waited several weeks to try again and the same thing and then I tried again today and the same. My downloading into my Checking and Savings Accounts are fine. Has anyone had this problem or have any suggestions?