I have downloaded quicken it says complete, have tryed restarting computer it will not open, ideas?

Question

I have downloaded quicken icons come up,download says complete,  I have restarted computer, program will not open.

Daveyd · Answer

Same problem, nothing works.  Have been on the phone with support for 1.5 hours, most of them on hold [Removed - Speculation/3rd-Party Product]

The Keeper · Answer

If you click the Quicken icon and nothing happens

* Restart your computer, then right-click the Quicken icon and select Properties
* In Properties, click Open File Location. (Default location is C:\Program Files\Quicken or C:\Program Files(x86)\Quicken).
* Double-click the Qw.exe file to start the program.

* If Quicken opens, go to the desktop and drag the Quicken shortcut icon to the Recycle Bin.
* Right-click the Qw.exe file and select Send to Desktop to create a new shortcut.

If the program still won't open:Try uninstalling Quicken, then reinstalling.

Instructions on reinstalling Quicken from a digital copy can be found here.

Instructions on reinstalling Quicken from a CD copy can be found here.

If you have tried the steps above and Quicken still does not open, please contact Quicken Support.