No Transactions in Quicken Mobile app for Mac.

fgr24
fgr24 Member
edited February 9 in Using the Mobile App
Every account says "You have no transactions". Reset the Cloud Account in Connected Services and all I get when I log back in to Quicken mobile on the iPhone 13 Pro Max is a wheel turning endlessly. iOS 15.2.

Comments

  • fgr24
    fgr24 Member
    Recent Transactions says "Updating"
  • Quicken Jade
    Quicken Jade Moderator mod

    Thank you for reaching out to the Community and telling us about your issue, though I am sorry to hear that you are experiencing this.

    If you haven't already, I suggest you try signing out of your data file completely and then signing back in to refresh the registration token for your Online Connected Services. However, I do recommend saving a backup of your data file first (just in case). Then, please follow the instructions provided below.
    1. Navigate to Edit
    2. Preferences...
    3. Mobile & Web
    4. Select "Reset your cloud data"
    5. Type yes then click reset
    From this point, it should prompt you to sign out of the mobile app, and back in. Please let me know if you're able to then, or if you're still experiencing this issue. Thank you!
    - Quicken Jade
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