Quicken Premier for Windows R37.66 - asking for a file password that doesn't exist

cohenjm98

Asking for a file password. No file password had been set. The "forgot password" link does not work.

Greg_the_Geek

It's a bug in Quicken. You need to restore your most recent backup.

cohenjm98

Thanks Greg. I just spent some time with a Quicken support person who explained it to me. My main Quicken file was being stored on OneCloud. The most recent Q update saved the file and gave it a password since it wasn't on a local drive. I now have the file stored on a local drive. Backups still go to OneDrive. It would have been nice to know that keeping your Q file on a cloud server could cause this - but there was no alert given about this "feature."