I cannot update my Capitol One accounts. I get the message Bank requires Reauthorization

I do so and reply is successful but still get same message when I try to update. Bank says account is linked. I've reported this problem 3 times with no results. [Removed - Off Topic/Unhelpful]

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Charles Reed,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.
    -Quicken Anja
  • Charles Reed
    Charles Reed Member
    Thank you. this has been ongoing since the end of November.
  • Charles Reed
    Charles Reed Member
    edited January 11
    Following instructions, I deactivated Capitol One acct now I cannot reactivate it. [Removed - Violation of Community Guidelines]
This discussion has been closed.