Calendar crashing quicken

Meaghan
Meaghan Quicken Windows Other Member
edited February 2022 in Errors and Troubleshooting (Windows)
Every time I try to open the calendar under tools quicken freezes and windows has to closed the program. I have restarted quicken and my computer. I already tried to validate and repair the file. I have tried to contact quicken via chat but have been waiting over an hour.
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  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @Meaghan, 

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, how long has this issue been occurring? What version of Windows are you using? 

    Please elaborate so that we may provide the proper guidance. 

    -Quicken Paloma
  • Meaghan
    Meaghan Quicken Windows Other Member
    It seems like it has since the most recent update. Maybe a week. Windows 10
  • Meaghan
    Meaghan Quicken Windows Other Member
    Talked with quicken. We validated. Super validated. And validated again. It worked one time and then did the same thing after trying to open it again.
  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @Meaghan, 

    Thank you for your response. Since Validating the file did not fix the issue, I would recommend submitting a bug report. Please note that bug reports are used for diagnostics and to help with our investigations, and generally, you will not receive a response. 

    To submit a bug report select Help >Report a problem. 

    Again we apologize for the inconvenience and appreciate your patience. 

    -Quicken Paloma
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