Install 2015 version cannot register

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Terry1701
Terry1701 Member
I used to have the Quicken H&B Canada 2015 version. Last year I upgraded to the latest version. I stopped renewing last week and and now have the annoying upgrade banners, which make the program very difficult to use as the banners take up so much screen space.
I have decided to go back to my 2015 version.
After installing 2015, I get to the registration screen, I put in my Intuit user id and password and I get this message.
Please check internet connection and retry. [Error : SSL_VERSION_OR_CIPHER_MISMATCH]
Any idea what this means and how to fix it.
Thanks,
Terry

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  • Terry1701
    Terry1701 Member
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    An update.
    When I start Quicken 2015 now, I don't get to enter my user id and password, I just get the error message.
    I noticed it creates a file on my desktop named debug.log
    Here are the contents
    [0110/062556:INFO:(0)] WebCore is now online.
    [0110/062556:INFO:(0)] Running Awesomium 1.7.5.1
    [0110/062604:ERROR:ssl_client_socket_nss.cc(1529)] handshake with server www.mint.com:443 failed; NSS error code -12190, net_error -107
    [0110/062604:ERROR:ssl_client_socket_nss.cc(1529)] handshake with server www.mint.com:443 failed; NSS error code -12286, net_error -113
    [0110/062605:ERROR:ssl_client_socket_nss.cc(1529)] handshake with server www.mint.com:443 failed; NSS error code -12286, net_error -113
  • Greg_the_Geek
    Greg_the_Geek SuperUser ✭✭✭✭✭
    edited January 2022
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    You need to download/install the Quicken 2015 R6 Mondo patch that changes from an Intuit ID to a Quicken ID.

    Quicken Patches - QuicknPerlWiz

    You do realize you won't be able to open your current Quicken Subscription file in Quicken 2015.
    Quicken Subscription HBRP - Windows 10
  • Terry1701
    Terry1701 Member
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    Yes, i will export the data as a qif file, import into 2015 version and fix any issues.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    Terry1701 said:
    Yes, i will export the data as a qif file, import into 2015 version and fix any issues.
    Too bad you don't have Quicken 2016 or 2017, they can read a Quicken Subscription data file directly.
    Signature:
    This is my website: http://www.quicknperlwiz.com/
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