are the old backups from the period when quicken had their own backup systems ie. quicken backup

larchdoc
larchdoc Quicken Windows Subscription Member
edited February 2022 in File Conversion and Backup (Mac)
I am missing some info from 2007 which was stored on the old quicken backup system. Is it possible to still obtain this information . I do have the account number from the old backup system

Answers

  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    larchdoc said:
    I am missing some info from 2007 which was stored on the old quicken backup system. Is it possible to still obtain this information . I do have the account number from the old backup system
    Hello @larchdoc,

    I am sorry to hear about any confusion you may have experienced. Unfortunately, we do not provide the information from these servers to customers any longer. I would be sure to save backups frequently and monitor where these are being stored, as this is a vital part of the current data preservation protocol. Just to be sure that you have been informed, you can save a backup anytime by going to File > Save a Backup and then you can, in turn, restore from these files by going to File > Restore from Backup. 

    Feel free to reach out to the Quicken Community with any additional questions or concerns. 

    Thanks,

    Quicken Jared 
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