Persistent transaction download issue: "Sync Error"

I'm getting a warning box with this title on every update. Text:
"Quicken encountered an error while communicating with our servers.
Try again later. If the error persists, contact Quicken Support."

It's been going on for weeks. More than just 2022.

Comments

  • Quicken Jared
    Quicken Jared Moderator mod
    cfeverhart said:
    I'm getting a warning box with this title on every update. Text:
    "Quicken encountered an error while communicating with our servers.
    Try again later. If the error persists, contact Quicken Support."

    It's been going on for weeks. More than just 2022.
    Hello @cfeverhart

    I am sorry to hear that you are experiencing this error, and I thank you for drawing the attention of the Quicken Community to this matter by opening this thread. 

    Before we move any further with troubleshooting recommendations, there are some questions I have for you. Do you notice this when you try to download transactions from all of your accounts, or just a few? Do you see the words 'General Error' anywhere in the error message? Also, what kind of Connection Type are you using for the account or accounts that are experiencing these symptoms? You can check this last item by going to Settings > Downloads in the lower right-hand corner of the Quicken window after you have selected an account to work with.

    I look forward to further information regarding this issue. 

    Thanks,

    Quicken Jared