Issues Downloading Transactions From Royal Bank of Canada

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This discussion was created from comments split from: Is anyone else having issues downloading transactions from Royal Bank of Canada?.


  • Gary Gumley
    Gary Gumley Member
    I am using windows 10 Quicken Starter - Canadian version R33.7 build
  • Quicken Paloma
    Quicken Paloma Moderator mod
    edited January 10
    Hello @Gary Gumley

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, are you getting any error codes? What connection method are you using? 

    To check the connection method being used select Tools >Account List >Edit account details >Online Services

    Please elaborate so that we may move forward with diagnosing the issue at hand. 

    -Quicken Paloma
  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    @Gary Gumley,

    I have moved your issue into a Windows thread.

    We do currently have an Open Alert for issues importing QFX files. You can use the link provided to get there. Once there you can bookmark it to stay up to date on progress made on the issue.

    Thank you for your patience and understanding.

    Quicken Alyssa

This discussion has been closed.