Issues Downloading Transactions From Royal Bank of Canada

System
System Member admin
edited January 2022 in All Things Canadian (Windows)
This discussion was created from comments split from: Is anyone else having issues downloading transactions from Royal Bank of Canada?.

Comments

  • Gary Gumley
    Gary Gumley Quicken Canada 2016 Member
    I am using windows 10 Quicken Starter - Canadian version R33.7 build 27.1.33.7
  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    edited January 2022
    Hello @Gary Gumley, 

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, are you getting any error codes? What connection method are you using? 

    To check the connection method being used select Tools >Account List >Edit account details >Online Services. 

    Please elaborate so that we may move forward with diagnosing the issue at hand. 

    -Quicken Paloma
  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    @Gary Gumley,

    I have moved your issue into a Windows thread.

    We do currently have an Open Alert for issues importing QFX files. You can use the link provided to get there. Once there you can bookmark it to stay up to date on progress made on the issue.

    Thank you for your patience and understanding.




    Quicken Alyssa

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