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Issues Downloading Transactions From Royal Bank of Canada

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This discussion was created from comments split from: Is anyone else having issues downloading transactions from Royal Bank of Canada?.

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Gary Gumley

I am using windows 10 Quicken Starter - Canadian version R33.7 build 27.1.33.7

Quicken Paloma

Hello @Gary Gumley,

Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, are you getting any error codes? What connection method are you using?

To check the connection method being used select Tools >Account List >Edit account details >Online Services.

Please elaborate so that we may move forward with diagnosing the issue at hand.

-Quicken Paloma

Quicken Alyssa

@Gary Gumley,

I have moved your issue into a Windows thread.

We do currently have an Open Alert for issues importing QFX files. You can use the link provided to get there. Once there you can bookmark it to stay up to date on progress made on the issue.

Thank you for your patience and understanding.

Quicken Alyssa