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My investing section on Mobile and web are wrong

David Christopher

I may have something set wrong. When I do the one step update, it looks like it works, but when I open the mobile app or Quicken for Web the information is wrong, my sales and purchases are not being recorded. I do the mobile tab “sync now” and tools>one step update. But they do not get my investments correct.

But everything is posted/recorded properly on Investing.quicken.com.

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Quicken Alyssa

Hello @David Christopher,

Thank you for coming to the Community to report the issues you are having, though I apologize that you are experiencing this.

Please first try resetting your cloud data. you can do this by going to Edit>Preferences>Mobile & Web>Reset cloud data.

Then sign out of the mobile app and sign back in to see if your investments are now displayed.

Thank you!

Quicken Alyssa

David Christopher

That did it. Thank you.