Flagstar mortgage not syncing

GHS
GHS Member
:s My flagstar bank mortgage is no longer syncing. This has been the situation for about a month. Tried "edit account details > reset," did not work. Tried edit account details > deactivate," now "edit account details" does not show tab for "Online services." Hesitant to delete account and set up account again because set up for auto pay. What's up?

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @GHS,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    We have opened an escalation ticket with our service provider for this issue. While the investigation remains ongoing, please, refer to this open Community Alert for updates.

    I apologize for any inconvenience this may cause in the meantime! Thank you.
    -Quicken Anja
  • GHS
    GHS Member
    Thanks reporting through Quicken Report a Problem, sending with report the log files
This discussion has been closed.