Went from Deluxe to Starter now banks won't connect

Trish
Member ✭✭
I cna update credit card accounts, but not my bank. Either One Step at "UpDate" prompt takes me directly to the Bank website, or I get a box message "Service provider change OK right away" and it crashes my laptop. Am I being punished for downgrading to product more situable?
0
Answers
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Thanks but I know that which is why I downgraded. Don't use for investments, loans, etc. Reinstalled software, downloaded all updates and finally got a connection to the bank. But appreciate the feedback.0
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