Transactions downloaded with 2019 date

markrougeux
markrougeux Member ✭✭✭
edited February 2022 in Download, Add/Update Accounts (Mac)
Ever since the last update, some of PNC checking account transactions are getting downloaded with the date of 2019. Which makes a mess of my balances, and requires me to go back in time and try to figure out which transactions were erroneously dated. This seems like a pretty significant bug, and is really playing havoc with my account and the ability to reconcile.

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  • Quicken Jared
    Quicken Jared Quicken Mac Subscription Alumni ✭✭✭✭
    markrougeux said:
    Ever since the last update, some of PNC checking account transactions are getting downloaded with the date of 2019. Which makes a mess of my balances, and requires me to go back in time and try to figure out which transactions were erroneously dated. This seems like a pretty significant bug, and is really playing havoc with my account and the ability to reconcile.
    Hello @markrougeux,

    I am very sorry to hear that you are experiencing this problem with transaction dates. I thank you for bringing this matter before the Quicken Community for further discussion. First, be sure to save a backup by going to File > Save a Backup in the menu at the top of the screen while Quicken is open.

    Next, let's check the preferences for downloaded transactions. You can do this by going to Quicken > Preferences > Connected Services and then make sure that the box next to Use Posted Date for Matched Transactions is unchecked, underneath the heading Downloaded Transactions.

    I hope this helps, and I look forward to any further updates you may be able to provide.

    Thanks,

    Quicken Jared 
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