Download Error

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savagekm15
savagekm15 Member ✭
edited February 2022 in Installing and Updating (Windows)
When I try to download the Quicken update I get the following message -

The update failed to install. The process cannot access the file 'C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w5518\base\RPMMigration\MigrationTool.exe' because it is being used by another process.

I tried to restart my computer and that did not work. Thank you for any help you can provide.

(I've used Quicken on my computer for the past two years now and have had no issues downloading the updates until now).

Answers

  • GeoffG
    GeoffG SuperUser ✭✭✭✭✭
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    savagekm15 said:

    ...because it is being used by another process.

    This would seem to indicate some type of auto-backup is in use on your PC. This could also include Windows backup.
    cmCb324rv9.png

  • savagekm15
    savagekm15 Member ✭
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    Thank you! Yes the Quicken tech support mentioned it could be my OneDrive back-up. I downloaded a patch update and will see what happens for the next one.
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