No Transactions Downloaded

System
System Member admin
edited February 2022 in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: Transactions not syncing.

Comments

  • carousel
    carousel Quicken Windows Subscription Member
    I'm having somewhat the same problem, but not quite. When I click to have my data from my bank downloaded, everything seems just fine. Except, nothing is downloaded. Quicken says it has no transactions to download, but I know that's not true. It used to work until I installed the new version. Any suggestions?
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @carousel,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Could you please provide the name of the financial institution in question? Also, are you which connection method are you using to connect (Express Web Connect or Direct Connect)? And are you receiving any specific error code(s) and/or message(s) that you could provide us with here, please?

    Check back and let us know! Thank you.

    -Quicken Anja
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