Downloaded transactions matching to old, random and unrelated transactions [Edited]

davidalevine
davidalevine Member ✭✭
[Removed - Off Topic]

Since there is no way to get to the posting date for investment accounts, I'm also having to always unmatch these every time it downloads a transaction for a bi-monthly account transfer for the same dollar amount, and set it to the the correct date.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @davidalevine,

    Thank you for reaching out to the Community about your issue, though I apologize that you are experiencing this and for not having received a response yet.

    Do you have a recent backup you can restore? To start with, I suggest restoring a backup file to see if the same issue occurs in the restored file. If needed, please, review this support article. Scroll down and open the blue dropdown section(s) titled Restore Quicken data and/or Restore an automatic backup for instructions on how to restore a backup.

    I hope this helps!

    -Quicken Anja
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