Bank of America Loan Transactions Download Problems

gagasp
gagasp Member ✭
edited February 2022 in Download, Add/Update Accounts (Windows)
It is almost 2 weeks that I can't download transactions from BoA loan account. The error message (no number) says that I have to deactivate and reactivate the account which I have done numerous times with no success. At the end of the message it mentions EWC-DC Mismatch. All the other downloads from BoA are OK.
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  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @gagasp, 

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, what connection method are you using for the affected account(s)? Similarly, could you please check the connection method being used for the accounts are that are downloading just fine? 

    To check the connection method(s) being used select Tools >Account List >Edit account details >Online Services. 

    Please elaborate further so that we may provide guidance. 
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