Terrible Customer Service

bsmith7
bsmith7 Quicken Windows Subscription Member
edited February 2022 in Questions about using the Community?
Whoever Jarvis is in customer service needs a lot of training. I will not ever give my credit card number to someone in a text box who is as rude as this person. His supervisor is named Bryan and the email doesn't look like its a professional email at all. Where I can get real customer service at since its advertised as such?

Comments

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod
    Hello @bsmith7,

    Thank you for coming to the Community with your question, and I apologize that you had a bad experience. 

    To contact Quicken Support, use the provided link. 

    Alternatively, you can post questions here in the community as well!

    Thank you!




    Quicken Alyssa

  • bsmith7
    bsmith7 Quicken Windows Subscription Member
    Thank you, they actually did give me a call after I posted the above message and resolved my issue without causing more issues. I look forward to using Quicken for a while going forward.
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