Elan Financial - Unknown Security Question

System

This discussion was created from comments split from: Elan Financial Services needs to be updated so that web connect can be used.

CMiller

I'm finding that Elan is asking me a security question that is not a question I had set up, so therefore I fail each time I try to connect. I have no idea how to change it, I've looked at my security questions and they are not what quicken asks me.

RickO

I'd suggest trying this: disconnect the account in Quicken. Then go modify your Elan security questions. Then try to reconnect the account in Quicken.