Change Bank Name

My bank is being acquired, triggering a name change. How do I change to the new bank name?
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Best Answer

  • Jon
    Jon SuperUser, Mac Beta Beta
    Answer ✓
    You won't be able to change your online bank connection until the merger is complete and the IT department is ready to merge the two banks computer systems. That might not happen until some time after the merger is complete, possibly months. Your bank should let you know when the time comes.

    As for how, what you'll probably end up doing is disconnecting the account from the old bank in Account Settings, and then repeating the steps to connect the account to the new bank. If your new bank is on the ball they should give you detailed instructions walking you through the process.
    Quicken Mac subscription. Quicken user since 1990.

Answers

  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    edited February 5
    Hello @Michael Marullo

    Thank you for reaching out to the Quicken Community. We apologize you are having this difficulty. To better assist you could you provide more information? For instance, what is your current bank's name and what will it be changing to? If you download your transactions changing more than just the name may be required. 

    Please elaborate further so that we may provide guidance. 

    -Quicken Paloma
  • Jon
    Jon SuperUser, Mac Beta Beta
    Answer ✓
    You won't be able to change your online bank connection until the merger is complete and the IT department is ready to merge the two banks computer systems. That might not happen until some time after the merger is complete, possibly months. Your bank should let you know when the time comes.

    As for how, what you'll probably end up doing is disconnecting the account from the old bank in Account Settings, and then repeating the steps to connect the account to the new bank. If your new bank is on the ball they should give you detailed instructions walking you through the process.
    Quicken Mac subscription. Quicken user since 1990.
  • Michael Marullo
    Michael Marullo Member ✭✭
    Thank you very much!
  • Quicken Paloma
    Quicken Paloma Alumni ✭✭✭✭
    Hello @Michael Marullo, 

    Thank you for your response. Once your bank has completed its merge let us know and we can assist you further as needed. 

    -Quicken Paloma
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