Santander Transactions Not Downloading for weeks

Michael Cambria

I haven't been able to download anything from Santander since 22 January 2022.

I don't get any error messages. Even though www and android app shows there have been many transactions, none are downloaded.

Just me?

Quicken Jared

Michael Cambria said:

I haven't been able to download anything from Santander since 22 January 2022.

I don't get any error messages. Even though www and android app shows there have been many transactions, none are downloaded.

Just me?

Hello @Michael Cambria,         

I am sorry to hear that you are experiencing this issue with downloads. Thank you for reaching out to the Quicken Community about this problem. 

I have a few questions about the situation. First, when do you notice this issue occurring: when performing One Step Updates, or when trying to download and import .QFX files? Also, have you made sure that the filters in your registers have been cleared? You can always reset the filters in an account's register by clicking Reset to the right of the All Transactions field just above the register's transaction list.


I hope to hear more from you regarding this issue, and look forward to working on this further, if necessary.

Thank you,

Quicken Jared 

krmartin

I have the same problem.

Michael Cambria

[Removed-Duplicate]

Michael Cambria

Where did my reply go?

Michael Cambria

When downloading I'm told there are no new transactions and the date/time is the current time of the DL attempt.

I posted other info I noticed in the checking account and that seems to have been deleted.

UKR

Please read and follow instructions here: https://www.quicken.com/support/missing-some-transactions-when-downloading-bank

Michael Cambria

Will this keep Quicken from changing the Opening Balance transaction from over 10 years ago?

Update: It didn't help

krmartin

> @UKR said:
> Please read and follow instructions here: https://www.quicken.com/support/missing-some-transactions-when-downloading-bank

This didn't solve the problem. Still no downloads from Santander and no error messages.
This has been going on for about 2 months now!!!

faigee

l have the same problem. No downloads from Santander. I was hoping this issue could be fix by now. Two months it's a long time.

Michael Cambria

Just tried again, brand new account. Reset everything.

Nothing to download. But Quicken DID decided to CHANGE THE OPENING BALANCE on me. Why does Quicken touch a reconciled transaction????

krmartin

2 months! [Removed-Disruptive]

Michael Cambria

The saga continues... I still have the issue (and other accounts do as well.) I'm pretty much at the point were I reconcile everything via paper statement.

I reset this account numerous times, same problem.

Anytime I go online with this account, my, ALREADY RECONCILED (R) Opening Balance is modified. Why?

This account has been disabled for online services. Yet this bank still shows up as an online option in "Online Center".

krmartin

Michael Cambria said:

The saga continues... I still have the issue (and other accounts do as well.) I'm pretty much at the point were I reconcile everything via paper statement.

I reset this account numerous times, same problem.

Anytime I go online with this account, my, ALREADY RECONCILED (R) Opening Balance is modified. Why?

This account has been disabled for online services. Yet this bank still shows up as an online option in "Online Center".

It's time for Quicken to start giving some rebates.  This has gone on long enough!!!

krmartin

It's been 3 months since I get transactions from Santander bank. [Removed - Speculation]  Managing bank transactions is one of the main reasons I use Quicken.