why can't I cancel my trial

RUSLAN

why can't I cancel my trial

Greg_the_Geek

There is no such thing as a Quicken trial. There's a 30-day money back guarantee. 

Terms and Conditions For Exchanging, Canceling, or Refunding Quicken Products

RUSLAN

my account says 1 month free trial and I didn't pay anything only the date of the next payment is written

Chris_QPW

RUSLAN said:

my account says 1 month free trial and I didn't pay anything only the date of the next payment is written

Maybe you are talking about Simplifi by Quicken (Inc) not Quicken?
https://www.quicken.com/simplifi

It looks like the help for that is here:
http://help.simplifimoney.com/

Ps56k2

RUSLAN said: my account says 1 month free trial and I didn't pay anything only the date of the next payment is written

Can you share the URL of that webpage ?