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Ol-393-A Wells Fargo Bank last 2 days

Bob.

Just Wells Fargo? Just me? this is mission critical and been two days with constant OL-393-A Errors.

Thanks.

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Quicken Anja

Hello All,

Thank you for taking the time to report this error, though I apologize for the inconvenience.

Our teams are aware and have opened an escalation ticket for this. While the investigation remains ongoing, please refer to this Community Alert for any and all updates.

Thank you!

All comments

KernBuckle

Same here

Bob.

KernBuckle said:

Same here

Thanks for confirming not just me.

zoarfarm

Same here

Quicken Anja

Hello All,

Thank you for taking the time to visit the Community and reporting this error, though I apologize that you are experiencing this.

To start with, if you haven't already, please take a moment to review and follow the error-specific troubleshooting instructions found in this support article regarding error OL-393.

Thank you!

Bob.

Thanks Anja. Note that this works 99% of the time for years. My main bank. Nothing changed at all on my end. And especially note that multiple users receive the same error, so likely not much any of us can do to fix it locally.

My guess is its a Wells Fargo issue, but cannot be sure so reported it here and reported through Quicken.

KernBuckle

WFB OL 293-A error is now on day 2. Update to latest Quicken version 38.30 was no help.

Quicken Anja

Lou C

ran One Step Update this am and downloaded new v 38.30. Now getting OL-393-A error message when trying to update from WF Bank (WFA seems to be ok). Anyone else having same issue?

1lilpig

Haven’t seen 38.3 as yet. At least I don’t think I have. But one step worked fine this AM for WFA. I had read that they were having a lot of issues with WF banking

Joseph Witkin

same issue all day with Wells Fargo

Bob.

Working again for me as of about 5 PM Eastern.

Bob.

And just like that, broken again

Joseph Witkin

not fixed for me