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How to clear a OL-314-A error and when can I expect the OL-220-A to clear

EEG

The OL-314-A error is related to a repeating payment instruction that requested the payment be stopped earlier than the already staged payment. How to clear the error. Not able to edit the the transaction. The OL-220-A error is a connection issue with Truist Bank. Quicken tech says the format used by Truist is wrong - they are using a QFN format and should be using a QFX format. Truist said they can not change the format. Can not update statements or pay bills.

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