Quicken 2004 unable to find one or more essential files

I am trying to install Quicken 2004 to convert files from an older version. During installation I get a message that says "Quicken is unable to find one or more essential files." It then tells me I need to uninstall and try installing again. I uninstalled and tried installing again. Guess what happened? (If you guess that I got the same error message you are right.) Since the message doesn't tell me what essential files are missing I have no idea how to proceed.

Comments

  • UserDavidC
    UserDavidC Member ✭✭✭
    After installing Quicken 2004, did you run the patches to update 2004 to the latest version of 2004?

    Those patches are available at http://www.quicknperlwiz.com/quicken-2004-patches.html
    Quicken user since 1995.
    Current subscription user.
  • UKR
    UKR SuperUser ✭✭✭✭✭
    Just a shot in the dark ...
    Is it possible that the Windows version you're trying to install Q 2004 on is "too new" and no longer has support for the old version of files like MFC70.DLL - MSVCP70.DLL - MSVCR70.DLL installed?
    Look to see if you have Microsoft Visual C++ Redistributable files installed, versions 2005 and/or 2008.
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    > @UserDavidC said:
    > After installing Quicken 2004, did you run the patches to update 2004 to the latest version of 2004?
    >
    > Those patches are available at http://www.quicknperlwiz.com/quicken-2004-patches.html

    I don't know how I would run patches "after installing" when I can't complete the original installation.
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    > @UKR said:
    > Just a shot in the dark ...
    > Is it possible that the Windows version you're trying to install Q 2004 on is "too new" and no longer has support for the old version of files like MFC70.DLL - MSVCP70.DLL - MSVCR70.DLL installed?Look to see if you have Microsoft Visual C++ Redistributable files installed, versions 2005 and/or 2008.

    I am running Windows 8. The files mentioned were not on my computer. I tried downloading them to C:\Windows\System32, it did not help.
  • UKR
    UKR SuperUser ✭✭✭✭✭

    I am running Windows 8. The files mentioned were not on my computer. I tried downloading them to C:\Windows\System32, it did not help.
    Did you download and install the complete Microsoft Visual C++ Redistributable Package 2005 and 2008 and perhaps all the way up to 2019? Downloading a few individual files from somewhere on the Internet will not work.
    See https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
    and compare with what's already installed in your system's Control Panel / Add Programs and Features.

  • UserDavidC
    UserDavidC Member ✭✭✭
    > @UserDavidC said:
    > After installing Quicken 2004, did you run the patches to update 2004 to the latest version of 2004?
    >
    > Those patches are available at http://www.quicknperlwiz.com/quicken-2004-patches.html

    I don't know how I would run patches "after installing" when I can't complete the original installation.
    You're right. I didn't read the question well. I apologize.
    Quicken user since 1995.
    Current subscription user.
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    > @UKR said:
    > Did you download and install the complete Microsoft Visual C++ Redistributable Package 2005 and 2008 and perhaps all the way up to 2019? Downloading a few individual files from somewhere on the Internet will not work.
    > See https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
    > and compare with what's already installed in your system's Control Panel / Add Programs and Features.

    Thank you for that explanation, I didn't know anything about a visual c+ redistributable package. I installed 2005 and 2008, but I still get the same error.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Are you installing the x86 version?

    Quicken is a 32-bit program so it needs the x86 version.  The X64 version is for 64-bit programs.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    Yes. x
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Try this procedure to get a clean uninstall before trying the install again:
    Using QcleanUI to Fix Installation Issues with Quicken for Windows

    And make sure you do the second part that rename (you can actually just remove) the folders.

    Also, I want to make sure that you are using the Quicken 2004 install from this article, because ones on old CDs might not work:
    Convert Data From an Earlier Version of Quicken (When to Use an Intermediate Version)
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    Thank you Chris_QPW, that seems to have worked. I was able to install Quicken 2004 and open and convert my old data files. I can see register data, but most of my reports won't display; nothing happens when I press the "Show Report" button. (A few of the reports will display; I don't know what the difference is betwixt those that display and those that don't.)
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    Also investment accounts didn't convert, they have no transactions and zero balance.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    What version of Quicken were these data files?

    You might try Validate and Repair: File -> File Operations.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    The files are from version 6. Validation completed, didn't seem to fix anything.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Well, the only last-ditch effort would be to run Validate and Repair from Quicken 6 and then reconvert.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    Quicken 6 says "There are no errors in your file."
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    Well, I'm out of ideas.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
  • Bob Sundquist
    Bob Sundquist Member ✭✭
    Thanks for your help Chris_QPW. https://archive.org/details/Quicken_Deluxe_2000_-_Windows_Eng seems to have solved my problem.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
    That’s great.  I’m glad you found a solution.
    Signature:
    (I'm always using the latest Quicken Windows Premier subscription version)
    This is my website: http://www.quicknperlwiz.com/
This discussion has been closed.