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Quicken 2004 unable to find one or more essential files

Bob Sundquist

I am trying to install Quicken 2004 to convert files from an older version. During installation I get a message that says "Quicken is unable to find one or more essential files." It then tells me I need to uninstall and try installing again. I uninstalled and tried installing again. Guess what happened? (If you guess that I got the same error message you are right.) Since the message doesn't tell me what essential files are missing I have no idea how to proceed.

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UserDavidC

After installing Quicken 2004, did you run the patches to update 2004 to the latest version of 2004?

Those patches are available at http://www.quicknperlwiz.com/quicken-2004-patches.html

UKR

Just a shot in the dark ...
Is it possible that the Windows version you're trying to install Q 2004 on is "too new" and no longer has support for the old version of files like MFC70.DLL - MSVCP70.DLL - MSVCR70.DLL installed?

Look to see if you have Microsoft Visual C++ Redistributable files installed, versions 2005 and/or 2008.

Bob Sundquist

> @UserDavidC said:
> After installing Quicken 2004, did you run the patches to update 2004 to the latest version of 2004?
>
> Those patches are available at http://www.quicknperlwiz.com/quicken-2004-patches.html

I don't know how I would run patches "after installing" when I can't complete the original installation.

Bob Sundquist

> @UKR said:
> Just a shot in the dark ...
> Is it possible that the Windows version you're trying to install Q 2004 on is "too new" and no longer has support for the old version of files like MFC70.DLL - MSVCP70.DLL - MSVCR70.DLL installed?Look to see if you have Microsoft Visual C++ Redistributable files installed, versions 2005 and/or 2008.

I am running Windows 8. The files mentioned were not on my computer. I tried downloading them to C:\Windows\System32, it did not help.

UKR

Bob Sundquist said:

I am running Windows 8. The files mentioned were not on my computer. I tried downloading them to C:\Windows\System32, it did not help.

Did you download and install the complete Microsoft Visual C++ Redistributable Package 2005 and 2008 and perhaps all the way up to 2019? Downloading a few individual files from somewhere on the Internet will not work.
See https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
and compare with what's already installed in your system's Control Panel / Add Programs and Features.

UserDavidC

Bob Sundquist said:

> @UserDavidC said:
> After installing Quicken 2004, did you run the patches to update 2004 to the latest version of 2004?
>
> Those patches are available at http://www.quicknperlwiz.com/quicken-2004-patches.html

I don't know how I would run patches "after installing" when I can't complete the original installation.

You're right. I didn't read the question well. I apologize.

Bob Sundquist

> @UKR said:
> Did you download and install the complete Microsoft Visual C++ Redistributable Package 2005 and 2008 and perhaps all the way up to 2019? Downloading a few individual files from somewhere on the Internet will not work.
> See https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
> and compare with what's already installed in your system's Control Panel / Add Programs and Features.

Thank you for that explanation, I didn't know anything about a visual c+ redistributable package. I installed 2005 and 2008, but I still get the same error.

Chris_QPW

Are you installing the x86 version?

Quicken is a 32-bit program so it needs the x86 version. The X64 version is for 64-bit programs.

Bob Sundquist

Yes. x

Chris_QPW

Try this procedure to get a clean uninstall before trying the install again:
Using QcleanUI to Fix Installation Issues with Quicken for Windows

And make sure you do the second part that rename (you can actually just remove) the folders.

Also, I want to make sure that you are using the Quicken 2004 install from this article, because ones on old CDs might not work:
Convert Data From an Earlier Version of Quicken (When to Use an Intermediate Version)

Bob Sundquist

Thank you Chris_QPW, that seems to have worked. I was able to install Quicken 2004 and open and convert my old data files. I can see register data, but most of my reports won't display; nothing happens when I press the "Show Report" button. (A few of the reports will display; I don't know what the difference is betwixt those that display and those that don't.)

Bob Sundquist

Also investment accounts didn't convert, they have no transactions and zero balance.

Chris_QPW

What version of Quicken were these data files?

You might try Validate and Repair: File -> File Operations.

Bob Sundquist

The files are from version 6. Validation completed, didn't seem to fix anything.

Chris_QPW

Well, the only last-ditch effort would be to run Validate and Repair from Quicken 6 and then reconvert.

Bob Sundquist

Quicken 6 says "There are no errors in your file."

Chris_QPW

Well, I'm out of ideas.

Bob Sundquist

Thanks for your help Chris_QPW. https://archive.org/details/Quicken_Deluxe_2000_-_Windows_Eng seems to have solved my problem.

Chris_QPW

That’s great. I’m glad you found a solution.