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Ordered the disk along with renewed subscription. Never got the disk.

Doreow

Purchased 11/25/2021 Home&Office. Specifically asked for the $5.00 disk to be included.

I've never received the disk. How can I get the disk?

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Quicken Paloma

Hello @Doreow,

Thank you for reaching out to the Quicken Community. To clarify, at this time we do not have disks available for purchase or shipment. We apologize if you were charged for one at the time of purchase. For assistance with orders/refunds please contact Quicken Support.

-Quicken Paloma

Chris_QPW

Quicken Paloma said:

Hello @Doreow,

Thank you for reaching out to the Quicken Community. To clarify, at this time we do not have disks available for purchase or shipment. We apologize if you were charged for one at the time of purchase. For assistance with orders/refunds please contact Quicken Support.

-Quicken Paloma

Then the order page should be fixed.

YOU'RE BUYING

Quicken Deluxe1-year subscription
$51.99
Offers applied
• 10% off Discount
Subtotal$46.79Tax+ applicable taxes
AMOUNT DUE$46.79

YOU SAVE$5.20* Existing subscribers will get pro-rated time added to their subscription.

100 satisfactory guarantee Quicken financial products are backed by a 30-day money back guarantee

Optional

Backup Disc*Back up disc can only be shipped to valid US Addresses.
$4.99

Chris_QPW

Doreow said:

Purchased 11/25/2021 Home&Office. Specifically asked for the $5.00 disk to be included.

I've never received the disk. How can I get the disk?

Note that you can get the install file from here:
https://www.quicken.com/activate

You can then just save that file to a CD or anywhere you have a your backups like a cloud service.