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Quicken Classic for Windows
Registers & Transactions (Windows)
Chase CC's payments not downloaded
regracia
This is have been an issue for months now, since the new bill payment from Quicken. Been that has be very spotty using Bill Payment I decided to use Chase for paying my bill and don't use quicken to initiate any payment. So ALL payments I do directly at Chase and they work perfect and when I do an Update on Quicken at my Chase account all payments and downloaded at the register ALL except ALL CC belonging to chase, meaning ALL payments I do for a Chase account in Chase are payed fine at Chase however NONE of them are downloaded to Quicken and I have to enter manually into my Chase account Register.
This is total absurd and I question why do I need Quicken if the Payments done directly at chase to a chase CC are not downloaded, I have reported this many times and NOTHING!
Does anyone has the same problem or is there a fix or what? Every other payment as of now shows up and downloads to my register fine but no CC payments of Chase CC's
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UKR
Please try this:
Go into Edit Account Details for your credit card account.
Select the Online Services tab.
Toggle the "
Automatic entry is: [On or Off]" setting to Off if it's On or vice versa.
Now run a One Step Update or, from the account register's Action gear icon, run "Update Now" just for this account.
Review the results. Did transaction download now? Sometimes they get stuck in limbo.
Toggle the "
Automatic entry is: [On or Off]" setting once more, back to its original setting.
Tomorrow or whenever you get new transactions for this account, run OSU as normal. There may be a delay of up to 2 days for new transactions to appear in a download.
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