What do I do if renaming rules doesn't work?

Question

Quicken doesn't seem to be using the 'renaming rules'.  It doesn't change anything.

I've searched 'help' and 'support' but can't find anything to solve the issues

NotACPA · Answer

And note that "Renaming Rules" only apply to freshly downloaded transactions.  They aren't applied to manual input transactions or "retroactive" transactions.

Rocket J Squirrel · Answer

Then we'll have to delve into specifics. Show us the details of the renaming rule and the transaction which should be renamed.

bobbakerarizona · Answer

Thanks for the reply.  But "Use my existing renaming rules" is already checked.

But it doesn't work.
 Tried validating the database. Opened and closed the file. And neither of those worked.