Bank Requiring Re-authorization

ErnieCash

Received a message that my bank for our CC (Capital One) requires re-authorization of the account. I've completed the reauthorization process three times now, receiving a "successful" notification each time. Yet each time I do an update the same error occurs.

How can I get the account reauthorized for automatic downloads to Quicken?

Ernie

Quicken Anja

Hello @ErnieCash,

Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this.

This is a known issue that our teams have opened an escalation ticket for with our service provider and are working to resolve, though we do not have an ETA available. While the investigation remains ongoing, please refer to this Community Alert for any and all available information and updates.

We apologize for any inconvenience in the meantime! Thank you.