..unexpected error occurred...Quicken must now quit.

todea

After the most recent software update to Quicken for Mac, I'm getting a pop-up message box saying, "An unexpected error occurred while trying to read from "Finances.quicken".
"Quicken must now quit. Relaunch Quicken to open the file again......"

I'm getting this message on my macbook about 30 seconds after Quicken is up and running.

My spouses computer uses this same quicken file stored in the cloud to run Quicken on his macbook, which is not getting this error. We are both running the same macOS version (different chip architecture - intel vs arm(M1) ) This was **never** a problem before until this latest quicken software update.

This latest quicken software patch most definitely broke something in the code. Please help.

Jon

todea said:

My spouses computer uses this same quicken file stored in the cloud to run Quicken on his MacBook

Don't do this, it causes problems like the one you're seeing now. Something about the way Quicken updates the file interacts with the syncing software for the cloud service and you wind up with a corrupted file. This isn't a new issue, people have been having these sorts of problems for years.

It's fine to use the cloud service to store a backup copy of the file, but the file you open in Quicken should be local only.

todea

Thank you for your comments.