Multiple online billers are failing to update

mdeehl
mdeehl Quicken Windows Subscription Member ✭✭✭
edited April 2022 in Download, Add/Update Accounts (Windows)
when i try to do a preform a online update only 2 accounts successfully updates and the other 6 fails. The online summary shows only online biller with a CC-503 error only on Citi bank. Also the online summary only has 2 green lights amd the other 5 online billers shows a red light. These problems started to happen 3 days ago and prior to a few days ago all updating has updated perfectly. Help!

Answers

  • Quicken Paloma
    Quicken Paloma Quicken Windows Subscription Alumni ✭✭✭✭
    Hello @mdeehl, 

    Thank you for reaching out to the Quicken Community. We apologize you are having this issue. To better assist you more information is needed. For instance, are you referring to online billers or financial institutions? Also, could you please let us know which ones are failing specifically? 

    Please elaborate further so that we may provide the proper gudiance. 

    -Quicken Paloma
  • mdeehl
    mdeehl Quicken Windows Subscription Member ✭✭✭
    After screen sharing with Technical Support we concluded my QDF file was damaged, which required me to restore a backup file. Now my Quickens file is working properly. Thank you! :)
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