one step update not working properly AND unable to add new credit card

Since about mid Feb, some of my accounts update -- but not all. It looks like it might have worked ok today, (March 6) but any transactions between about Feb 20 and yesterday didn't process so I had to add them manually.
Also, I have two cards with new numbers. Quicken is not adding those accounts. it says "it's not your fault." but I've been trying for over a week now one is Capital one and the other is Marcus by Goldman Sachs.

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