Quick Pay Payment

Question

Received statement from CITI credit card on 3/2/22.  When I go to register to set up the payment amount and date receive the following response "Bill requires a date of 3/10/22 or earlier".  Haven't had this issue on prior payment requests.  How do I fix this?
 Thank you 
 Dan

Sherlock · Answer

Quick Pay believes it cannot schedule the payment for a later date at the online biller's web site at this time.  I suggest you confirm whether this is true by signing in to the online biller's web site yourself.  If the online biller's web site allows you to schedule the payment for a later date, you may schedule the payment on the web site, enter the transaction in Quicken, and report the issue to Quicken Support: select Help > Contact Quicken Support