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CapitalOne Reauthorize/Download

Dave Kacoroski

About a week ago I was asked to "Reauthorize" the connection between Quicken and my CapitalOne credit card. I followed the instructions to do so and received a message it was successful. However, when I return to Quicken I am told there was an error. I have attempted this process many times since with the same (unsatisfactory) result.

In Quicken Community I see many others post the same issue (thousands) and the information that this is a known issue and has been escalated. This appears to be a known issue for many months. It does not seem escalated to me.

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Comments

Dave Kacoroski

As a test, I just created an account on [Removed - Soliciation]. To link my CapitalOne account I went through the same "authorization" process as Quicken. The link was completed successfully and is functioning just fine.

I conclude that this authorization process is working, and that the problem must be on Quicken's side. This should not be unresolved after months.

dmk13

Another thread claims this has been fixed, however I am directed to authorize using my web browser and Quicken fails to successfully continue the process.

mjonis

Same here. They claim it was fixed yesterday around 12:30 p.m. I just tried today and it is not fixed.

dmk13

I got it to work after completely deleting the account and then adding it back. Unfortunately, I lost all my history from that account that I depend upon.