Bill and Income Reminders chart no longer shows proper future balance

Lloyd Stearns

It appears that the 'Bill and Income Reminders' chart showing the future balance of the account no longer shows the proper balance. All deposits that have a split entry increase the balance on the chart by 12 times the amount of the deposit. When entering the deposit, the deposit entered and shown on the chart is correct (until the next month) but the chart continues to project 12 times the entry amount on the chart.

Quicken Jared

Lloyd Stearns said:

It appears that the 'Bill and Income Reminders' chart showing the future balance of the account no longer shows the proper balance. All deposits that have a split entry increase the balance on the chart by 12 times the amount of the deposit. When entering the deposit, the deposit entered and shown on the chart is correct (until the next month) but the chart continues to project 12 times the entry amount on the chart.

@Lloyd Stearns, 

I am sorry to hear about this problem with Bill and Income Reminders. Thank you for drawing our attention to this matter here on the Quicken Community.

When did you first notice this occurring? Have you been saving backups regularly? You can save a backup anytime by going to File > Copy or Backup File in the upper menu at the top of the screen. Provided that backups are being saved often, try to restore from a backup saved just prior to the emergence of this problem by going to File > Restore a Backup File in the upper menu at the top of the screen while Quicken is open.

I look forward to hearing more from you about the situation, should you have the opportunity to drop by and provide additional updates.

Thank you,

Quicken Jared