Very slow access to investment accounts

Question

I am using Quicken Premier R39.23 and access to the investment accounts is very lethargic.  It just started recently.  I archived transactions in each of the investment accounts but did not see any improvement in speed.

Any suggestions would be greatly appreciated.

Thank you.

gaperri · Answer

The restart does not make a difference. All other functions seem normal on the computer.

Jim_Harman · Answer

Is it just the investing accounts that are slower, or are banking and credit card accounts also affected?

Please restart your PC. Does that help make things run faster?

Is everything else on your PC normal - streaming video, reading emails, etc.?

gaperri · Answer

All aspects. Accessing the accounts. Enter transaction both manually and through one step update. All accounts irrespective of age and number of transaction display the same lethargic access.