Where are the resolutions?

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MsTammyGSmith07
MsTammyGSmith07 Member ✭
edited April 2022 in Questions about using the Community?
The mod is marking posts as resolved, but how do you find the resolution?

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  • Frankx
    Frankx SuperUser ✭✭✭✭✭
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    Hi @MsTammyGSmith07

    For the "ALERTS, ONLINE BANKING & KNOWN PRODUCT ISSUES" - which are matters that the Quicken techs need to work on and resolve, there are no steps or actions that users will need to take.  As a result, those posts will first disclose the general nature of the problem(s) and that it is being worked on, then - when the problem(s) are resolved - they will report that the problem has been fixed.  If there were things, or steps, that users would need to do - those would be reported.

    Hope this helps with your understanding.  Let me know if you have any followups.

    Frankx

                            Quicken Home, Business & Rental Property - Windows 10-Home Version

                                             - - - - Quicken User since 1984 - - - 
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