Where are the resolutions?
MsTammyGSmith07 Member ✭
edited April 2022 in Questions about using the Community?
The mod is marking posts as resolved, but how do you find the resolution?
For the "ALERTS, ONLINE BANKING & KNOWN PRODUCT ISSUES" - which are matters that the Quicken techs need to work on and resolve, there are no steps or actions that users will need to take. As a result, those posts will first disclose the general nature of the problem(s) and that it is being worked on, then - when the problem(s) are resolved - they will report that the problem has been fixed. If there were things, or steps, that users would need to do - those would be reported.
Hope this helps with your understanding. Let me know if you have any followups.
Quicken Home, Business & Rental Property - Windows 10-Home Version
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