Clear split button has stopped working

Keith Davis
Keith Davis Member ✭✭✭
About a week ago, the "clear split" button (red X) stopped working - I mean, it does nothing, no error, nada. 

The split button (green checkmark) works.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Keith Davis,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.

    Validate
    1. File
    2. Validate and Repair File...
    3. Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.
    If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.

    Super Validate:
    1. File
    2. Hold CTRL + Shift and click Validate and Repair File...
    3. Super Validate File
    4. Click OK
    5. Close the Data Log
    6. Close Quicken (leave it closed for at least 5 secs)
    7. Reopen Quicken and see if the issue persists.

    I hope this helps!

    -Quicken Anja
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  • Keith Davis
    Keith Davis Member ✭✭✭
    Validate appears to have fixed it, thanks.

  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! Glad to hear that worked for you. :)

    -Quicken Anja
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